Maria Work Desk
Call answering and booking for the trades.
Maria Work Desk works as the front desk for small service businesses: answering, booking and following up.
FAQ
- Who do you work with?
- Local service businesses: plumbers, electricians, HVAC, roofers and other trades that spend the day in the field.
- Can callers book a time?
- Yes. The appointment goes onto your calendar.
- What happens after a call?
- You get the details of the call: who called, what they need and what was booked.
- How do I reach you?
- Reply to any email you received from us.
- Do I keep my own phone number?
- Yes. Customers keep calling the number they already know.
What we do
Calls answered
Customers reach someone when they call, not a recording.
Clear messages
Messages come through complete, with the caller's name and number.
Follows up
Callers who did not book hear back from us, so the job is not lost.
Scheduling
We find a time that works and put it on your calendar.
The process
- 1Your phone rings while you are working.
- 2We pick up and talk with the customer.
- 3We book a time or take a message.
- 4A summary reaches you right after.
Have a question? Reply to the email we sent you and we will answer.